Origin/Aluminium Windows

The window contains mechanical moving parts that will need to be lubricated periodically. This will include the hinges, handles and lock. Lubricate using silicone spray and wipe away any excess with a non-abrasive cloth.

Powder coated aluminium profile

Use a light, soapy solution (such as a diluted baby bath product) and non-abrasive cloth to wipe dirt from the window frame. Washing up liquid is not recommended, and do not use solvent based cleaning products. Please also refrain from using an abrasive cloth such as a scouring pad as the window frames can be scrathed.

For glass (inc. lead work), wash with warm soapy water. Wash using a soft cloth, do not rub against any leadwork. Finish with a suitable glass cleaner.

PVC Windows

The window contains mechanical moving parts that will need to be lubricated periodically. This will include the hinges, handles and lock. Lubricate using silicone spray and wipe away any excess with a non-abrasive cloth.

For the frame, use warm soapy water and non-abrasive cloth to wipe dirt from the doors, for stubborn stains use a reputable PVC solvent based cleaning product. Please also refrain from using an abrasive cloth such as a scouring pad as the doors can be scratched.

For glass (inc. lead work), wash with warm soapy water. Wash using a soft cloth, do not rub against any leadwork. Finish with a suitable glass cleaner.

Origin Bi-Folds

Your Origin Doors contain mechanical moving parts that will need to be lubricated periodically. This will include the hinges, multipoint lock, handles and the trolley wheels in the top and bottom track. Lubricate using silicone spray or grease and wipe away any excess with a non-abrasive cloth.

Powder coated aluminium profile

Use a light, soapy solution (such as a washed down baby bath product) and non-abrasive cloth to wipe dirt from the doors. Washing up liquid is not recommended, and do not use solvent based cleaning products. Please also refrain from using an abrasive cloth such as a scouring pad as the doors can be scratched.

Seals

Use a light, soapy solution and non-abrasive cloth to gently clean these. Do not use solvent based cleaning products on the seals.

Tracks

Use a small brush to loosen any debris from the track. Using a suitable vacuum cleaner with a thin attachment, vacuum up the debris in the track. Do not allow debris to build up in the track as this will affect the operation.

Glass

Wash with warm soapy water. Wash using a soft cloth. Finish with a suitable glass cleaner.

Solidcore Doors

Your Solidcore doors contain mechanical moving parts that will need to be lubricated periodically. This will include the hinges, handles and lock. Lubricate using silicone spray and wipe away any excess with a non-abrasive cloth.

For the door sash, use a light, soapy solution (such as a washed down baby bath product) and non-abrasive cloth to wipe dirt from the doors. Washing up liquid is not recommended, and do not use solvent based cleaning products. Please also refrain from using an abrasive cloth such as a scouring pad as the doors can be scratched.

For the door frame, use warm soapy water and non-abrasive cloth to wipe dirt from the doors, for stubborn stains use a reputable PVC solvent based cleaning product. Please also refrain from using an abrasive cloth such as a scouring pad as the doors can be scratched.

For glass (inc. lead work), wash with warm soapy water. Wash using a soft cloth, do not rub against any leadwork. Finish with a suitable glass cleaner.

For furniture (handles, letterplates, knockers etc.) use warm soapy water. Wash dust, grime and grit away and rinse with clean water. Dry with a soft, non-abrasive cloth and buff to shine.

Timber Products

For timber products please see our information document here.